CasinoStatus.net is an independent casino review and compare website. We are not an online casino and therefore do not offer gambling services. So, if you have a question about your account, or a bonus that was applied to your account, or a deposit/withdrawal at a specific casino, you would need to contact that casino’s customer service department. That being said we can answer your questions regarding anything else.
For example, for any general questions, corrections, or inquiries related to our CasinoStatus.net website and/or content, you’ve come to the correct source. Please use the form below and/or go to the items listed above to insure your inquiry is directed towards the appropriate person(s).
What you can contact us about:
Editorial corrections and factual updates: If you find an error in one of our reviews (for example: there is an error in a bonus amount; there is an error in a licensing detail etc.) please let us know. At CasinoStatus.net we try very hard to keep our content as accurate as possible. So when we receive any report of errors we will investigate those errors and update those errors as soon as practicable, typically within 5 working days.
Casinos / bonus suggestions: you are also encouraged to suggest any casino/bonus offers you think would be good candidates for review by us and inclusion in our listing section. All suggested sites will be reviewed against our predetermined criteria for reviewing casinos. We do not guarantee inclusion based solely upon a suggestion by you.
Partner / affiliate enquiries: If you represent a casino, gaming platform provider, igaming company or other related company to the igaming industry and would like to explore a potential business partnership with CasinoStatus.net, please enter your information into the contact form below including “partnership enquiry” in the subject line. We will respond to all legitimate partnership requests within 3 working days.
Press/media enquiries: if you are a journalist, writer or member of the press/media and would like to comment on, gather data for or collaborate with us on an igaming related article/story/issue then please provide us with the basics about your publication/company and summarize what you’d like to discuss.
Feedback: if you’d like to provide comments about this website (you like/dislike something on this website; you have a feature idea for this website), we welcome hearing from you. Although we appreciate all your feedback we unfortunately don’t always get back to every single message individually.
Contact form
We aim to respond to all forms submitted here within 2 working days. During periods of high volume responses may take slightly longer than usual. If after 5 working days you haven’t received a response to your form submission please check your spam filter before contacting us again.
